NOTE: due to COVID-19 you should expect some delays on your order delivery time.
We offer free delivery on orders over £75.00, limited up to 30Kg, within the UK, except Northern Ireland, Channel Islands, Isles of Scilly, Scottish Islands, Highlands, and the Isle of Man that are subject to different tariffs.
Shipping rates for standard deliveries.
England & Wales:
£8.10 on orders under £75 and limited up to 30kg.
Scotland excluding the Highlands:
(postcodes DD, DG, EH, FK, G, KA except for KA27 & KA28, KY, ML, TD, AB1 to AB16, AB21 to AB25, AB30, AB39, PA1 to PA19, PH1 to PH3)
£8.10 on orders under £175 and limited up to 30kg
The Highlands & Northern Ireland
(postcodes AB31 to AB38, AB40 to AB56, IV1 to IV28, IV36 to IV40, IV52 to IV54, IV63, KW1 to KW14, PA21 to PA38, PH4 to PH41, PH49 to PH50, BT)
£15.20 on orders under £175 and limited up to 30kg
Islands of Scotland, Isle of Man and Isles of Scilly & the Channel Islands
(postcodes HS, IV41 to IV49, IV51, IV55, IV56, KA27, KA28, KW15 to KW17, PA20, PA41 to PA49, PA60 to PA78, PH42 to PH44, ZE, IM, Channel Islands)
£16.50 on orders under £175 and limited up to 30kgThe
The Republic of Ireland:
Contact us for a quote
The delivery will be done within 3 to 5 working days after payment confirmation, but in most situations, in the UK mainland, orders are expected to be delivered within 2 to 3 days for orders placed between Monday and Thursday, before 12.00 noon.
- Our delivery times are guidelines only.
- We don't do deliveries on Saturdays, Sundays or Bank Holidays.
- We cannot take responsibility for longer delivery time once an item is dispatched by a courier company.
A signature might be required to acknowledge delivery of your order but does not need to be the signature of the cardholder that made the payment.
If you will not be available to collect your order, you must let us know in advance of a suitable place to leave the order. Alternatively, you can let us know of another delivery address on the same street or within the immediate area. Delivery to an extra address not within the vicinity of your own address will be liable to an extra fee.
If you selected to pick up from store, please be aware that we hold your parcel there for 7 working days. If you think you might not be available to collect your parcel, you must let us know in advance to reschedule.
We're doing our best to satisfy all our customers. We apologies for any inconvenience caused.
FROZEN PRODUCTS DELIVERY RATES
It will available soon, but not at the moment.Orders subject to a maximum weight of 25Kg for each order, in a 10 miles radius from our store.
Delivery rate: £8.99.We don't do deliveries of frozen items to areas further to 10 miles from our store.
RECEIVING YOUR FROZEN DELIVERY
Frozen goods must be placed in the freezer and chilled goods in the fridge immediately upon the delivery.
To ensure your shopping arrives in excellent conditions we pack your frozen and chilled goods in separate bags and keep them at the right temperature. Your order is then delivered in special vans with temperature-controlled compartments
Frozen and chilled goods are dispatched twice a week on Tuesdays and Thursdays. For example, if you place an order (including frozen/chilled products) on Sunday, your order will be dispatched on Tuesday.
You will receive a delivery note by email. Please read the email carefully and follow the instructions provided. You must ensure that someone will be available to receive and sign for the frozen and/or chilled parcel.
* if you think you will be out at the time of your delivery you must inform us immediately - to reschedule your delivery please e-mail us at firstname.lastname@example.org